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  • Steve commented on the Fresh Pick “Sky Full of Stars”   4 weeks, 1 day ago

    Hi all, sorry about the POD mixup today! It’s all fixed now… and it’s a beautiful one today!

  • Steve commented on the Fresh Pick “Dark Roasted Mocha”   4 months, 3 weeks ago

    Sorry about the delay for the POD today, folks! Congrats, paintbean

  • Steve commented on the blog post Easter Egg Hunt 2014 Winners   4 months, 4 weeks ago

    Congratulations, everyone! We had an awesome time this year. We hope you did, too

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    Hi everyone, thanks so much again for hunting along with us this year. We’ll be posting a wrap-up of the hunt (along with the winner of the $250 gift certificate) shortly. Thanks again!!

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    AWESOME hunting everyone Only a few hours left… remember to get your orders in with your prizes before midnight Pacific time!! Great job again!

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    Cat: Yes, that’s correct. You have until 2:59am Eastern time (11:59pm Pacific time) on Sunday 4/20 to place your orders with prizes.

    As a general reminder to everyone… remember to place your orders tomorrow (Sunday) to redeem your prizes! After tomorrow night, any prizes in your shopping bag will be removed automatically.

    And remember… there are a limited [...]

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    We love the checkmarks, too… they will definitely be there next time around

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    Good luck, Laurie! And happy hunting to everyone out there right now… We admire your persistence! Keep it up, you can find ‘em…

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    Drema C: Yes, you can hunt for eggs through Sunday night at midnight. If you’re eligible for any prizes, your order needs to be placed by that time (but keep in mind that some of the gift choices might sell out before then). Happy hunting!

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    Thanks to everyone for helping explain all the madness Suzanne, you’re not far off! Sometimes those little eggs have a mind of their own… and we do enjoy hiding them… maybe a little too much!

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    A O – please feel free to contact us via the Customer Service menu at the top if you have any specific questions. We’ll be happy to help

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    Hi all, I’ll be happy to clarify this rule. The information on the Hunt page under “The Breakdown” (as well as the FAQ) states the following: “You won’t need to look under the “Create & Learn” menu in the green bar at the top of our website…”

    In other words, you don’t need to go under the [...]

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    J Maszle: At 40 eggs, you are eligible for the prize at the “10″ level, and the prize at the “25″ level (a coupon). If you want to redeem the prize at the “10″ level, you need to put it in your shopping bag and place your order before Sunday night when the contest ends. Keep [...]

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    Elizabeth O: technically, anywhere is fair game, so those would be possible locations. However, we would consider those “extremely difficult” locations, and we wouldn’t be nasty enough to hide a lot of eggs in there. You can definitely reach all the prize levels without finding a lot of the most difficult eggs.

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    diamonddustshoe, that’s a great tip Thanks for looking out for all the hunters out there! We are working hard around the clock to try and make things as speedy and responsive as possible. We know it gets slow from time to time, and we’re trying to keep the slowness to a minimum! Thanks everyone!

    [...]

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months ago

    Hi everyone, we have an important update on the blog concerning the rules and a mistake that we made. We are revealing a few egg locations to make it fair for everyone. Please check out the update on the blog! We’re really sorry for any extra clicking we may have caused… and if you have specific [...]

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months, 1 week ago

    Old Beaded Lady Chris: You can do it!! 50 is not that far off

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months, 1 week ago

    Marianne G: that coupon will apply to all regular price TierraCast items on a single order–so it will apply to multiple items in your bag

    Cherie B: LOL

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months, 1 week ago

    V Byrnes: Most pages are fair game for eggs (including individual product pages). We did not hide any eggs in the Create & Learn section and the Blog. Remember, though, that we wouldn’t be cruel enough to bury ALL the eggs deep inside the website on individual product pages. There are plenty to find elsewhere if [...]

  • Steve commented on the blog post Easter Egg Hunt 2014   5 months, 1 week ago

    B Miller: Gosh, I think the experienced “egg hunters” might have a better answer than we do (haha). We don’t have an official count, but there are several thousand pages. Don’t get discouraged, though We’ve made sure to hide plenty of eggs in places that don’t require you to spend your days and nights looking through [...]

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