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For questions on shipping, restocking, and other policies, see our FAQ.
We're currently moving to an office across town, and our phones aren't available at this time.
We stand behind every product in the Lima Beads online store. If you're unsatisfied with the products you receive, we'll be happy to take your return for a refund. We accept requests for returns within 30 days from when we ship your order. We cannot accept returns for Last Chance (clearance) items.
To return items to Lima Beads, submit a return request right on our website. It's easy!