Customer Service

Hi, there! How can we help you?

Have a Question? a Comment? a Problem? Suggestions?

We’re here to help!

Contact Our Team
Your Friendly Lima Team

Fast Answers

Where’s my order?

Log in to see your order history.

Need to return something?

Request a return to get started.

Other common questions:

For questions on shipping, restocking, and other policies, see our FAQ.

Shop the Sale: 1,200 Tiny Treasures with Big Savings through Saturday!

Get the Deals:


Sign up for our mailing list, and you'll be the first to know about our Sunday Circular sales and other deals. Don't worry, we promise never to sell or abuse your e-mail address.

What’s Fresh?

There’s something new to see every day at Lima Beads. Stay on top of the latest products, design ideas, tips, Fresh Picks, restocks, and more. Find out What’s Fresh.

What’s Fresh?
5

Added 2 days ago

by Ali

A Foggy Day
5

Picked 7 days ago

by MamaLua

Mirage
7

Picked 6 days ago

by EPBCornell

Silver & Gold Noodle Soup
5

Picked 13 days ago

by dolllady aka Pam

Ballroom Tonight
5

Picked 17 days ago

by AllureofGemsGlamJulia


Fatimah K. Atlanta, GA What our customers are saying »

I absolutely LOVE Lima Beads!!! You have an amazing selection, great prices, and best of all — awesome, fast service!!!! I will forever be a customer!

Love to Shop for Beads?

You could be the lucky winner of a
$500 gift certificate from Lima Beads

It's easy. Just enter your email address below:

The next drawing is December 31, 2016. Prize information and rules.

We'll never sell or abuse your e-mail address. We promise.

Like Us on Facebook

9 Crazy New Bead Deals
Every 5 Minutes!

See the Deals!

The Big Green Bead Machine

If you love deals, you won't want to miss the Big Green Bead Machine! Get deals churned out just for you, all day long... Shop Now »

Big Green Bead Machine on a Tablet