Customer Service

Hi there! How can we help you?

Have a Question? a Comment? a Problem? Suggestions?

We’re here to help!

Contact Our Team
Your Friendly Lima Team

Fast Answers

Where’s my order?

Log in to see your order history.

Need to return something?

Request a return to get started.

Other common questions:

For questions on shipping, restocking, and other policies, see our FAQ.

Follow the Crossword Sale for a new sale every day in January. The sale for January 22 is: Rebate on All Orders!

Crystal & Pave Beads

Crystal Focal Beads

 Crystal Skulls

Crystal Skulls

 Crystal Beads

Crystal Strands

 CZ Pave Beads

CZ Pave
Rhinestone Rondelles

Rhinestone Rondelles

Quick and Easy Ornament Hangers

Want a great way to use that leftover Artistic Wire? Try making ornament hangers!

View Tip »

Vintage Clusters

by Ali

I love vintage costume jewelry, so when I saw this lemony vintage yellow color crystal my wheels...

View Design »

Holly Wreath Earrings

by Kadie

These earrings were inspired by TierraCast's new Christmas Past line of charms. The silver and...

View Design »