Customer Service

Hi there! How can we help you?

Have a Question? a Comment? a Problem? Suggestions?

We’re here to help!

Contact Our Team
Your Friendly Lima Team

Fast Answers

Where’s my order?

Log in to see your order history.

Need to return something?

Request a return to get started.

Other common questions:

For questions on shipping, restocking, and other policies, see our FAQ.

Fall Gemstone Sale: Save on Every Single Gemstone This Week! Shop the Stones

CzechMates Multi-Hole Beads

Shop CzechMates Shapes

CzechMates Bar (2-hole)

Bar (2-hole)

 CzechMates Beam (3-hole)

Beam (3-hole)

 CzechMates Brick (2-hole)

Brick (2-hole)

 CzechMates Cabochon (2-hole)

Cabochon (2-hole)

 CzechMates Crescent (2-hole)

Crescent (2-hole)
CzechMates Dagger (2-hole)

Dagger (2-hole)

 Diamond (2-hole)

Diamond (2-hole)

 CzechMates Lentil (2-hole)

Lentil (2-hole)

 CzechMates QuadraTile (4-hole)

QuadraTile (4-hole)

 CzechMates Square Tile (2-hole)

Square Tile (2-hole)
CzechMates Triangle (2-hole)

Triangle (2-hole)

Shop All CzechMates

Find Free Patterns

Faux Nouage Bracelet or Pendant Pattern

Faux Nouage Bracelet or Pendant Pattern

 Protect Me Bracelet Pattern for CzechMates

Protect Me Bracelet Pattern for CzechMates

 Sunray Earrings Pattern for CzechMates

Sunray Earrings Pattern for CzechMates
Winding Current Bracelet Pattern for CzechMates

Winding Current Bracelet Pattern for CzechMates

 Trifecta Bracelet Pattern for CzechMates

Trifecta Bracelet Pattern for CzechMates

 Garden Gate Bracelet Pattern for CzechMates

Garden Gate Bracelet Pattern for CzechMates
Tri-Star Necklace Pattern for CzechMates

Tri-Star Necklace Pattern for CzechMates

 Teacup Pinwheel Components Pattern

Teacup Pinwheel Components Pattern

 Bubble Bracelet Pattern

Bubble Bracelet Pattern

Shop All Free Patterns